Third-Party Services Disclosure
Last Updated: June 3, 2026
1. Introduction
Basma Web, operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed, uses various third-party services to provide, improve, and secure our platform. This disclosure explains what services we use, why we use them, and how they may affect your data.
2. Meta and WhatsApp Services
WhatsApp Business Platform
Meta Platforms, Inc.
We integrate with WhatsApp Business Platform to provide messaging capabilities.
Data Processed:
- WhatsApp messages (content and metadata)
- Phone numbers
- Business profile information
- Message delivery status
Privacy Policy: WhatsApp Business Policy
Meta Business Suite
Meta Platforms, Inc.
Used for business verification, account management, and API access.
Data Processed:
- Business information and verification documents
- Account access tokens
- API usage data
Privacy Policy: Meta Privacy Policy
3. Cloud Infrastructure Providers
We use cloud infrastructure providers to host and operate our platform.
Cloud Services May Include:
- Web Hosting: Servers that run our application
- Database Services: Secure storage for your data
- Content Delivery Networks: Fast delivery of static content
- File Storage: Storage for media and attachments
- Email Services: Transactional email delivery
All cloud providers are selected based on their security practices, compliance certifications, and data protection standards.
4. Analytics Providers
We use analytics services to understand how our platform is used and to improve it.
Analytics Data Collected:
- Page views and navigation patterns
- Feature usage statistics
- Error reports and crash logs
- Performance metrics
- Device and browser information
Analytics data is used to improve user experience, fix bugs, and optimize performance. Where possible, data is anonymized or aggregated.
5. Payment Providers
We use payment processors to handle subscription payments securely.
Payment Processing:
When you make a payment, your payment information is processed by our payment provider. We do not store complete credit card numbers on our servers.
Data Processed by Payment Providers:
- Credit/debit card information
- Billing address
- Transaction history
- Payment verification data
Our payment providers are PCI-DSS compliant and use industry-standard encryption.
6. Security Services
We use security services to protect our platform and your data.
Security Services May Include:
- DDoS Protection: Protection against denial-of-service attacks
- Web Application Firewall: Protection against common web attacks
- SSL/TLS Certificates: Encryption of data in transit
- Security Monitoring: Detection of suspicious activities
- Fraud Prevention: Detection and prevention of fraudulent activities
7. AI and Machine Learning Services
We may use third-party AI services to power certain features:
- Natural language processing for chatbots
- Message classification and routing
- Content generation assistance
- Sentiment analysis
For more information about how we use AI, see our AI Usage Disclosure.
8. Your Data and Third Parties
When your data is processed by third parties:
- We only share data necessary for the service to function
- Third parties are bound by confidentiality agreements
- We require third parties to implement appropriate security measures
- Data is processed in accordance with our Privacy Policy
9. Changes to Third-Party Services
We may change the third-party services we use as our platform evolves. Significant changes that affect data processing will be communicated through updates to this disclosure and our Privacy Policy.
10. Contact Us
If you have questions about our use of third-party services, please contact us:
Basma Web
Operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed
Email: admin@basmaweb.com
Website: https://basmaweb.com