Data Retention Policy

1. Introduction

This Data Retention Policy explains how Basma Web, operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed, retains and deletes your data. We are committed to retaining data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

2. Data Retention Schedule

3. Why We Retain Data

We retain data for the following purposes:

• Service Provision: To provide and maintain our services
• Legal Compliance: To comply with applicable laws and regulations
• Security: To detect, prevent, and investigate security incidents
• Dispute Resolution: To resolve disputes and enforce agreements
• Business Operations: For legitimate business purposes such as billing and reporting
• Service Improvement: To analyze and improve our platform

4. Data Deletion

Data is deleted according to the following schedule:

• Automatic Deletion: Data is automatically deleted after the retention period expires
• User-Requested Deletion: Users can request deletion of their data at any time through our Data Deletion Request page
• Account Closure: When an account is closed, personal data is deleted within 30 days, except data required for legal compliance

5. Deletion Timeline

Upon receiving a deletion request:

• Acknowledgment: Within 48 hours
• Processing: Within 7 business days
• Completion: Within 30 days
• Confirmation: Email confirmation sent upon completion

6. Exceptions to Deletion

In certain cases, we may retain data beyond the standard retention period:

• When required by law or legal process
• When necessary to protect our legal rights
• When needed to investigate potential violations
• When required for legitimate business purposes that cannot be served by anonymized data

7. Anonymization

In some cases, instead of deleting data, we may anonymize it so that it can no longer be associated with you. Anonymized data may be retained indefinitely for statistical and analytical purposes.

8. Your Rights

You have the right to:

• Request information about what data we hold about you
• Request deletion of your personal data
• Request correction of inaccurate data
• Request a copy of your data in a portable format

To exercise these rights, visit our Data Deletion Request page or contact us at admin@basmaweb.com.

9. Updates to This Policy

We may update this Data Retention Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our data retention practices, please contact us at: