Data Deletion Request

Your Right to Data Deletion

At Basma Web, operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed, we respect your right to control your personal data. You can request the deletion of your personal data at any time. This page explains the data deletion process and what to expect.

What Data Will Be Deleted

Upon receiving your deletion request, we will delete the following data associated with your account:

• Account information (name, email, profile data)
• Contact lists and customer data
• Message history and templates
• Analytics and usage data
• Preferences and settings
• Connected account information

Data That May Be Retained

Certain data may be retained for legal or business purposes:

• Billing and transaction records (required for tax purposes)
• Security logs (for fraud prevention)
• Data required by law
• Anonymized/aggregated data that cannot identify you

How to Submit a Deletion Request

To request deletion of your data, please send an email to:

Information Required

Please include the following information in your request:

• Subject Line: "Data Deletion Request"
• Full Name: Your name as registered on your account
• Email Address: The email associated with your account
• Account ID: If known (optional)
• Reason: Brief description of why you want your data deleted (optional)
• Verification: Send from the email registered with your account

Processing Timeline

Important Notes

• Data deletion is permanent and cannot be undone
• Any active subscriptions will be cancelled upon deletion
• Connected third-party services may need separate deletion requests
• Data shared with third parties before deletion may not be retrievable
• Backups may take up to 30 additional days to be fully purged

Alternative Options

Before requesting full account deletion, you may also consider:

• Data Export: Request a copy of your data before deletion
• Partial Deletion: Delete specific data while keeping your account
• Account Deactivation: Temporarily disable your account instead of permanent deletion

Contact Us

If you have questions about the data deletion process or need assistance, please contact us: