Security Policy

Last Updated: June 3, 2026

1. Our Commitment to Security

At Basma Web, operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed, we take the security of your data seriously. This Security Policy outlines the measures we implement to protect your information and ensure the integrity of our platform.

2. Encryption

We use industry-standard encryption to protect your data:

  • Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher
  • Data at Rest: Sensitive data stored in our databases is encrypted using AES-256 encryption
  • Passwords: User passwords are hashed using secure, one-way hashing algorithms
  • API Communications: All API requests are encrypted and authenticated

3. Access Control

We implement strict access control measures:

  • Role-Based Access: Access to systems and data is granted based on job responsibilities
  • Least Privilege: Users are granted the minimum access necessary to perform their duties
  • Access Reviews: Regular reviews of access permissions
  • Secure Authentication: Strong password requirements and optional two-factor authentication

4. Authentication

Our authentication measures include:

  • Secure password requirements (minimum length, complexity)
  • Two-factor authentication (2FA) available for all accounts
  • Session management with automatic timeouts
  • Secure session tokens
  • Account lockout after failed login attempts
  • Suspicious activity detection

5. Data Protection

We protect your data through:

  • Regular Backups: Automated backups with secure storage
  • Data Isolation: Customer data is logically separated
  • Secure Deletion: Data is securely deleted when no longer needed
  • Data Minimization: We only collect data necessary for service operation

6. Infrastructure Security

Our infrastructure security measures include:

  • Secure cloud hosting with reputable providers
  • Network firewalls and intrusion detection systems
  • DDoS protection
  • Regular security patches and updates
  • Secure configuration management

7. Monitoring and Logging

We continuously monitor our systems for security threats:

  • 24/7 system monitoring
  • Security event logging and analysis
  • Anomaly detection
  • Real-time alerting for suspicious activities
  • Regular security audits

8. Incident Response

In the event of a security incident, we follow a structured response process:

  • Detection: Identify and confirm the incident
  • Containment: Limit the scope and impact
  • Investigation: Determine the root cause
  • Remediation: Fix vulnerabilities and restore systems
  • Notification: Inform affected users as required by law
  • Post-Incident Review: Learn and improve from incidents

9. Security Reporting

We encourage responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us:

Security Contact

Email: admin@basmaweb.com

Please include a detailed description of the vulnerability and steps to reproduce it. We will acknowledge receipt within 48 hours and work to address the issue promptly.

10. Third-Party Security

We carefully evaluate the security practices of our third-party service providers. Our providers are required to maintain appropriate security measures and comply with relevant security standards. For more information about our third-party services, see our Third-Party Services Disclosure.

11. Updates to This Policy

We regularly review and update our security practices. This Security Policy will be updated to reflect any changes, with the "Last Updated" date revised accordingly.

12. Contact Us

For security-related inquiries, please contact us at:

Basma Web

Operated by Ibrahim Mostafa Ibrahim Sayed Ahmed El Sayed

Email: admin@basmaweb.com

Website: https://basmaweb.com